Creating a Quick and Easy Booking Experience That Your Customers Will Love
If you currently use an appointment sheet or find yourself getting lost in a plethora of emails, phone calls and voicemail messages about your availability, then this one’s for you. In this day and age, more businesses—big and small—are using online booking services for better convenience, organization, more available time and fewer no-shows. In fact, online booking helps businesses build loyalty, retain existing customers and bring in new ones.
Claiming your business with HealingRadiusPro will not only put you in front of thousands of potential customers, but you’ll get to experience the luxury of an online booking system that is available 24/7—no lines, no waiting, no phone tag. You can use color-coded features to illustrate classes and times, implement calendar updates as changes occur, provide easy credit card processing options, and much more. Benefits of Online Booking: 1. Superior Convenience Since people already spend a majority of their time on smartphones, tablets and laptops, you have the perfect opportunity to grab potential customers’ attention with your exclusive online booking feature. With 24/7 accessibility, customers can search and book any appointment at any time of the day.
Online booking with HealingRadiusPro is just as easy as handling a social media account, plus it spares headaches, confusion, frustration and no-shows when customers can self-select the time and day that works the best for them. Send friendly reminders via text message or email shortly before your customers’ appointments, saving you hassle and time of having to call them to ensure a timely arrival. In addition, your staff will feel at ease when they’re immediately notified directly after an appointment is scheduled with them. Everybody wins.
2. Outstanding Organization Another major perk of online booking is organization, which will help you save more significant time each week. While your customers have access to book and pay for their visits at their convenience, you have access to necessary tools for creating the ultimate, organized appointment management system. With color-coded features, automatic calendar updates and easy credit card processing options, you can use the extra time you used to spend on manually booking appointments to focusing on your staff and improving your products or services.
3. The Power of Conversion Among its benefits, online booking is a tool that converts potential customers who view your website into paying customers. You already know that there are thousands of potential customers online but do you know how to reach them? One way is making the customer’s life easy by giving them what they want. As they search your website, it’s important that they have a seamless customer experience while you provide the easiest booking solution possible. According to KISSmetrics, “Providing not just good, but excellent, customer service makes your prospects feel like you value them, which makes them more likely to buy from you.”
Imagine the time you will save by not having to deal with everyday distractions, like sifting through a paper appointment book or answering never-ending messages and phone calls. Claim your business with HealingRadiusPro, because while online booking is great for you, it’s also great for your potential and existing customers, as they will appreciate you making their lives a little easier.
Allison Barfield is a content writer for Span Enterprises and has been writing since she first learned to hold a pencil, shortly after birth. After graduating from the University of South Carolina in 2013 with a B.A. in media arts she fell in love with marketing. She's been copy writing and managing multiple blogs ever since.